Customer Testimonials

Here are some words from our customers:

"We found that our sales teams come out of Mpower's sessions with their internal motivation batteries fully re-charged & really believing they can achieve better sales results." Adam Sheppard - MD, Toshiba

-------------------------

"Mpower offer  - without doubt - a superb service. They work in an advisory, consultative and partnering manner, whichever best suits the tasks and objectives. I have had consistently high returns from all the work we have done together. Recent ADP (Account Development Planning)  work is showing ROI above 1000%. I will gladly endorse Mpower to whoever wants to call or write to myself." David Breen - National Training Manager, ntl:Telewest Business

------------------------

"My team used to view training as time that could be better spent out on the road selling, which is fairly typical of most sales people. However, Mpower's training has changed all that, with staff now asking me when the next training session is due. The enjoyable environment and delivery, plus most importantly, quality in the message is the key - my team feel and live the benefits, and do not find that learning process a chore." Ed Critchley, Sales Manager, ntl:Telewest Business

-------------------------

"I engaged Mpower in order to support my efforts in instilling a common language and methodology across my sales teams. I was impressed with the amount of time spent understanding my requirements and the culture at Claranet; and consequently the tailored approach to designing the course and materials around these. I have every intention of engaging Mpower for future projects and feel that my investment to date represents very good value for money." Andrew Cooper - Sales Director, Claranet

-------------------------

"Crisp, punchy, engaging and, most important, makes a positive difference". Andy Gilham - International HR Director, 3Com

-------------------------

"We utilised the services of Mpower two financial years in succession, working to hone in on enhanced elements of focussed training from the first year to the second. All staff who attended stated that they benefited from the training and in particular, where we had identified areas of weakness, the focussed training paid dividends. Mpower's approach is pragmatic and digestible. The trainer comes from a successful sales background and is able to empathise and guide staff from real life experiences. All staff who attended and continued to use the Mpower methodologies increased their pipelines, qualification skills and ultimately their success rates. I have no hesitation in recommending Mpower training to sales led organisations looking for improved sales techniques and ultimately better results". Maria Cappella - Managing Director, PIPEX

-------------------------

"Mpower delivers a Strong and Motivational training session with a spoon full of humour which always helps the medicine go down. Mpowers results are tangible." Stephen Lynch, Sales Director, Oce

-------------------------

"NTT Europe Online have worked with Mark and the Mpower Team for a number of years. They have done a great job of taking the time to really understand our business and the individuals within it, this has meant we have jointly developed programmes that have really added substantial value to our organisation. Mpowers' consultative approach in sales training program development has been excellent, this has been combined with high impact well executed delivery, and most importantly programmes are supported by great usable tools, which have helped to ensure the new approaches have become engrained in standard business process" Damian Skendrovic, UK Regional Director, NTT Europe Online

-------------------------

"Our sales line for both of our major promoted products changed quite dramatically in the months following the programme. Perhaps what was more rewarding to witness was the change in individual performances with certain team members who wholeheartedly embraced the idea of continually improving their own performance. Results followed almost immediately." Jim McNulty - Sales Director

-------------------------

"Our organisation has used Mpower for sales training for many years now. The training sessions are consistently delivered to high standards and are never boring for the delegates. The content always feels topical and has a fresh feel to it. Mark Edwards has the ability to make training fun. Preparation and follow up are always first class. Delivery is again and again great fun, often thanks to Mark's personality and ability to empathise with individuals and their different skills and ability levels. That way everyone comes out of his sessions feeling that they have participated, not just spectated." Heli Salmons, Regional Sales Manager, ntl:Telewest Business

-------------------------

"It has certainly been the most effective sales training program we have undertaken at Claranet. I would not hesitate to get Mark back in for sales training in the future" Simon Waller, Sales Manager, Claranet

-------------------------

"Having been coached in the use of the Mpower Campaign Navigator opportunity analysis and the account development planner, I have had good success with high level engagement with my customer. Both tools have also been extremely useful in getting high level support within my own company".

You think you know everything about your customer until you start completing the Mpower Campaign Navigator and Account Development Plan. I started to complete the documents and then found there were lots of gaps in my knowledge. At first it may seem onerous work but in the end these processes save time and improve success of selling".

Mpower's Campaign Navigator and Account Development Planner are excellent tools which gave me a clear structure to help formulate my sales strategy and tactics". Brian Mitchell, Sales Account Manager, Virgin Media

-------------------------

"When it comes to taking the most out of a training day Mpower defiantly delivers! A great interactive day that engages the audience from the word go ensuring your attention is captivated from the duration of the course. A fantastic learning environment." Andrew Beckhaus, Regional Sales Manager - ntl:Telewest Business